DeafCat Studios – Privacy Policy

Last Updated: October 13, 2025

1. Introduction

DeafCat Studios FZE and its affiliates (“DeafCat Studios,” “we,” “us,” or “our”) are committed to protecting your privacy and handling your data in an open and transparent manner. As a leader in localization and media production, the trust of our clients, partners, and website visitors is our most valuable asset.

This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you visit our website (www.deafcatstudios.com), engage with our services, or otherwise interact with us. This policy is designed to be compliant with applicable data protection laws.

2. Information We Collect

We may collect different types of information depending on your relationship with us:

  • Information You Provide Directly:
    • Contact Information: When you contact us via our website form, email, or other channels, we collect information such as your name, email address, phone number, company name, and the content of your message.
    • Client & Vendor Information: To conduct business, we collect professional contact details and payment information from our clients and vendors.
    • Project-Related Data: We receive and process content and assets from our clients for the purpose of providing our localization and production services. This data is handled with the utmost confidentiality as per our contractual agreements.
  • Information Collected Automatically:
    • Website Usage Data: When you visit our website, we may automatically collect information about your device and browsing activity, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits. This is typically done through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Our Services: To fulfill our contractual obligations to our clients, manage projects, and deliver high-quality localization and production work.
  • To Communicate With You: To respond to your inquiries, provide quotes, send project updates, and manage our business relationships.
  • To Improve Our Website: To analyze website traffic and user behavior, allowing us to enhance the user experience and functionality of our site.
  • For Security and Compliance: To protect the security and integrity of our systems and services, and to comply with legal and regulatory obligations.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share your information in the following limited circumstances:

  • With Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (e.g., cloud hosting, IT support), but only to the extent necessary to perform those services. These providers are contractually obligated to protect your data.
  • For Legal Reasons: We may disclose your information if required to do so by law, in response to a court order or subpoena, or if we believe in good faith that such action is necessary to comply with legal processes or protect the rights, property, or safety of DeafCat Studios, our clients, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

Protecting our clients’ assets and your personal data is a core principle of our business. We have implemented a robust Information Security Management System (ISMS) and maintain stringent technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

  • Certifications: Our commitment to security is validated by our ISO/IEC 27001 certification and our status as a Trusted Partner Network (TPN) assessed company.
  • Access Control: Access to sensitive information is strictly limited to authorized personnel who have a legitimate business need.
  • Confidentiality: All employees and contractors are bound by strict confidentiality agreements.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by our contractual obligations and applicable laws.

7. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.
  • Request that we correct any inaccurate information.
  • Request that we delete your information.
  • Object to or restrict the processing of your information.

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze traffic. A cookie is a small text file stored on your device. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features may be limited.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Last Updated” date at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

Email: [email protected]